Service Request

We provide all of our customers with top-notch repair services. Our technicians are always available to advise and assist by providing guidance and instructions on how to maintain the working condition of the machines. They take the time to answer all of your questions and concerns.

Procedure

Service Request Iniated

The service request is received and informed to the relevant department with all the attached supporting documents.

Problem is analysed and components procured 

The problem experienced is analysed and the best solution for the problem is derived. The required components are procured if required.

Service is provided  in-person / remotely

The solution for the problem is proposed and once approved. The service would be done either remotely or by visiting the factory depending on the scale of the problem.